In case you need emergency services, call 911

Always Call the Curacao Road Service at 9233
(or +5999-461 3282)
This is  MANDATORY!

They will come and register all facts regarding the accident and damage, please don’t move the vehicle until CRS tells you to do so! Even if you block the road.

If there is no report from CRS, you will NOT be insured!

If you have damage to your car, caused by yourself or any other third party;

Always Call the Curacao Road Service at 9233
(or +5999-461 3282)
This is  MANDATORY!

CRS will come and register all facts regarding the damage, please don’t move the vehicle until CRS tells you to do so! Even if you block the road.

If there is no report from CRS, you will NOT be insured!

We are an official licensee of AVIS Car Rental Lic. (AVIS car rental is a part of the ABG group) Except for some car rentals in Curacao having one EV, we are the first car rental to have a fleet of EV’s, but better yet; Our EV’s are charged with Solar power only where others use the grid that is powered with mainly Diesel generators and 30% wind energy.

Yes, If you don’t accept Loss Damage Waiver LDW there is a deposit of US$ 800.– and you will be liable for all damage and costs to the vehicle.

If you accepted LDW you have a deposit of US$ 500.– and this equals your deductible.

We will hold this amount on your credit card, this hold will be released in 10-12 workdays.

We accept:

• Any pre-paid reservation through AVIS or one of the online portals.
• Payments by using a credit-card.

We don't accept:

• We never accept cash.
• Pre Paid Credit cards.
• Regular debit/credit bank cards.

Please make sure that you use only one (1) valid credit card for both the charge and the hold.

Loss Damage Waiver waives you from financial responsibility, above the deductible of $500, because of damage to the car resulting from a covered event. It is not an insurance.

LDW is mandatory on electric vehicles due to the high value of these cars.

LDW is not mandatory for the other vehicles but we strongly advise taking this cover.
If you do not have LDW, you will be held responsible if the car is stolen, for all loss or any damage to the car, regardless of the cause, and we will charge the full repair- or replacement costs.

Covered events: All damage to the car, or loss of the car, except:

• Lost, damaged or stolen keys or entry devices
• Towing
• Window and tire service unless related to an accident
• Recovery of the car if stolen
• Your own amount of 'responsibility'

Please read our Terms and Conditions for the full explanation. 

You will sign an addendum in which you take full responsibility for all damage and costs to the car.

We will handle it like you don’t accept the Loss Damage Waiver (LDW) so there is a deposit of US$ 800.– and you will be liable for all damage and costs to the vehicle.

If you have a damage, you pay us in full. Of course, we will provide you the documentation that you can use to claim at your third party cover.

Car group A to E the minimum is 21 years of age and group F to K the minimum is 25 years of age.

The maximum age is 70 if there are no restrictions on the driver’s license.

The additional drivers fee is US$ 5.- per day per additional driver, and there is an additional surcharge of US$ 10.- per day for each additional driver under 25 years of age.

You must have a valid drivers license for at least 2 years.

The Airport charges a fee for use of the airport facilities of 12%.

AVIS always quotes including this fee, please check if it is included when you book your rental car at a travel/tour operator or elsewhere.

RSN is Roadside Safety Net.
This covers towing costs, jumpstart, emergency fuel (not for EV’s) and covers your Keys against damage (not caused by water).

WTC is Windows and Tire Cover.
It covers damage to wheels, tires and windows.

GAS
We will note the fuel-level on delivery. Most gas cars are delivered Full. Please return with the same level. We will charge you a refueling charge to the same level that is noted on delivery of the car. Please be aware that might be double the pump price.

Regarding the EV’s;
You receive the car with at least 80% charge, please don’t discharge the EV under 20%. You can recharge the EV with a home charger or at one of the charging locations on the island.

EV’s can be returned with less charge than received (not under 20% as there will be a surcharge).